Returns and Exchanges
We hope that you will be 100% satisfied with your purchase. Please notify us of damaged merchandise within 72 hours. Please call (530) 272-0303 during our business hours, Mon-Fri 8-5 PST (excluding holidays) and a customer service representative will help you with your return and/or exchange.
Most products may be returned and/or exchanged within 30 days as long as they are unworn, unwashed and with original tags and packaging. Opened, non-defective bedding (sheets, pillows, comforters, and duvets etc.) are not returnable for reasons of health and hygiene. Customers are responsible for securely shipping and insuring products returned to Bamboo Home Store. When sending your return please place the merchandise in a box with your original invoice, and then mail it back to the address below.
For a return and to apply a credit, we need the credit card number and expiration date of the card used to make the purchase. Without your invoice or invoice number we cannot obtain the original credit card number used to apply the credit.
For an exchange, please circle the item you are returning and write the item that you would like to exchange it for. Please include the item number, color and size that you would like. Any additional charges incurred will be charged to the original card used. If there is a credit, it will be processed at the time of exchange. All exchanges will incur the charges of the additional shipping back to the customer. Please contact us if you have any questions. (530) 272-0303
Please be aware that all sales are final on discounted and sale items. No returns or exchanges. Thank you for your understanding.
All returns and exchanges should be shipped via insured mail to:
     Bamboo Home Store
     Attn: Returns
     108 Mill Street
     Grass Valley, CA 95945

Please Note The Following:
   •Items purchased during a sale or at a discount are not returnable or exchangeable.
   •Merchandise sent back to Bamboo Home Store inside of 30 days after the date of purchase can be returned or exchanged.
   •All credit card refunds will be placed on the original card used for purchase.
   •Please allow 3 weeks from the day you return your package for your account to be credited.
   •Allow 1-2 billing cycles for the credit to appear on your statement

Terms of Use Agreement
Read This Terms of Use Agreement Before Accessing Website.
Effective Date: This Terms of Use Agreement was last updated on February 25, 2010.
This Terms of Use Agreement sets forth the standards of use of the Bamboo Home Store. Online Service. By using the www.bamboohomestore.com website you (the “Member”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at www.dreamsack.com website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1. Disclaimer of Warranties.
The site is provided by Bamboo Home Store on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, Bamboo Home Store makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. Bamboo Home Store shall have no liability for any interruptions in the use of this Website. Bamboo Home Store©, Inc. disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties; therefore the above-referenced exclusion is inapplicable.
The material that you read in the Bamboo Home Store site is provided solely for entertainment, promotional and commerce purposes.
Typographical Errors: Although all information on this website and in our print catalogs has been carefully checked for accuracy, typographical errors and omissions occur and are therefore subject to correction. We regret any inconvenience.

2. Limitation of Liability
Bamboo Home Store SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR Bamboo Home Store SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF Bamboo Home Store HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.

3. Indemnification
Member agrees to indemnify and hold Bamboo Home Store its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity.

4. Modifications and Interruption to Service
Bamboo Home Store reserves the right to modify or discontinue the Service with or without notice to the Member. Bamboo Home Store shall not be liable to Member or any third party should Bamboo Home Store exercise its right to modify or discontinue the Service. Member acknowledges and accepts that Bamboo Home Store does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

5. Third-Party Sites
Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties’ sites.

6. Compliance with Laws.
Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.